Public apology
This morning, I went through the Dunkin' Donuts drive thru right down the street from our house. On Saturday mornings, I have to leave the house at the latest by 7:20 to make it to the station by 7:50-ish to be on the air by 8 a.m. It's a hard life being a popular radio personality. I cannot get it together to eat breakfast at that hour, so on Saturday mornings I choose to have my breakfast passed to me through a window. Don't judge me for this.
Here's where you can judge me:
This morning I acted like a total fucking asshole to the Dunkin' Donuts crew. I was running late (my own fault) and I ordered my bagel sandwich and decaffeinated coffee. When the lady asked for the money, it was 44 cents more than usual. "Did the prices go up?" I asked. She replied, "You ordered a large combo." Like I didn't know what I ordered. "Whatever," I said and handed her a a five-dollar bill. "It just seems like a lot to go up in one week." In my vast Dunkin' Donuts experience, they usually raise the price by like 15 cents at a time. It just seemed like a lot. She handed me back my change, my foodstuffs and I was on my way.
I was at the light at Dwight and Northampton and opened my sandwich to discover that it was a ham, egg and cheese. I ordered an egg and cheese. No wonder!
Even though it was 7:33 (I monitor the time closely on Saturday mornings), I U-turned in the middle of the road, parked my car and went in to resolve this sandwich debacle. I tried to tell the man at the counter that I didn't order ham, egg and cheese - I wouldn't even order that on account of being a vegetarian - and that I wanted a new sandwich. He left me and came back with the manager. "What's the problem?" she asked. It seemed ridiculous that I would have to explain it all over again, but I did and I added (and this is the part that I sore ashamed about), "I really don't have time to fuck around here. I'm going to be late for work!"
It was at that point that the people started to look a little frightened of me. Certainly, except for my sailor mouth, I am gentle like a lamb, but they didn't know it. They handed me a bag with a new sandwich and the manager handed me a dollar. I said, "I don't want a dollar." She said, "It's the difference in price." I said, "The difference in price is less than 50 cents." She said, "Just take it." And I couldn't, so I just left it there.
And then I left. And all I could think about is the olden days when I worked in the bakery and how bad it would feel when someone was completely unreasonable - and I realized that I was that unreasonable this morning.
Quite a few years ago now, I was in a comedy show with some people I didn't know very well. I ended up going out with them and this one guy's family. They were from the south. The mom was telling a funny story about the brother-in-law's bad behavior in traffic. She said, "Man, he was really showing his ass." I didn't get it. I made her repeat it. I still didn't get it. I said, "How could he drive and moon at the same time?" Turned out it was an expression I wasn't familiar with. Showing your ass means showing your worst side.
Scott has a friend who would say, "He wasn't representing himself very well."
This morning, I did not represent myself well. I showed my ass in a big way at Dunkin' Donuts.
I'd almost rather have shown them my actual ass than my behavior this morning. I'm writing the Dunkin' Donuts morning crew an apology note and hand delivering it tonight so they'll see it first thing in the morning.
Here's where you can judge me:
This morning I acted like a total fucking asshole to the Dunkin' Donuts crew. I was running late (my own fault) and I ordered my bagel sandwich and decaffeinated coffee. When the lady asked for the money, it was 44 cents more than usual. "Did the prices go up?" I asked. She replied, "You ordered a large combo." Like I didn't know what I ordered. "Whatever," I said and handed her a a five-dollar bill. "It just seems like a lot to go up in one week." In my vast Dunkin' Donuts experience, they usually raise the price by like 15 cents at a time. It just seemed like a lot. She handed me back my change, my foodstuffs and I was on my way.
I was at the light at Dwight and Northampton and opened my sandwich to discover that it was a ham, egg and cheese. I ordered an egg and cheese. No wonder!
Even though it was 7:33 (I monitor the time closely on Saturday mornings), I U-turned in the middle of the road, parked my car and went in to resolve this sandwich debacle. I tried to tell the man at the counter that I didn't order ham, egg and cheese - I wouldn't even order that on account of being a vegetarian - and that I wanted a new sandwich. He left me and came back with the manager. "What's the problem?" she asked. It seemed ridiculous that I would have to explain it all over again, but I did and I added (and this is the part that I sore ashamed about), "I really don't have time to fuck around here. I'm going to be late for work!"
It was at that point that the people started to look a little frightened of me. Certainly, except for my sailor mouth, I am gentle like a lamb, but they didn't know it. They handed me a bag with a new sandwich and the manager handed me a dollar. I said, "I don't want a dollar." She said, "It's the difference in price." I said, "The difference in price is less than 50 cents." She said, "Just take it." And I couldn't, so I just left it there.
And then I left. And all I could think about is the olden days when I worked in the bakery and how bad it would feel when someone was completely unreasonable - and I realized that I was that unreasonable this morning.
Quite a few years ago now, I was in a comedy show with some people I didn't know very well. I ended up going out with them and this one guy's family. They were from the south. The mom was telling a funny story about the brother-in-law's bad behavior in traffic. She said, "Man, he was really showing his ass." I didn't get it. I made her repeat it. I still didn't get it. I said, "How could he drive and moon at the same time?" Turned out it was an expression I wasn't familiar with. Showing your ass means showing your worst side.
Scott has a friend who would say, "He wasn't representing himself very well."
This morning, I did not represent myself well. I showed my ass in a big way at Dunkin' Donuts.
I'd almost rather have shown them my actual ass than my behavior this morning. I'm writing the Dunkin' Donuts morning crew an apology note and hand delivering it tonight so they'll see it first thing in the morning.
5 Comments:
Hahahaha! Oh Jennifer. I feel your pain. I get so exasperated with poor service and find myself wanting to go apeshit on people too.
But then I think how most of them are probably even more overworked and underpaid than me and are just trying to get through the day.
But it's funny that you mention the "showing your ass" expression. I use that all the time and people look at me like I have three heads. It must just be a southern thing.
Can I just say that I think you're super brave to issue an apology for your assed-ness?
Wow. You are my shining example right now, ass-showing and all.
Before we start beatification, please know that I haven't passed them the apology note yet. I chickened out and now I'm a big pussy on top of being an asshole. I was thinking I would pass it through the window on Saturday when I am next at the drive through.
I'm really embarrassed.
I wanna know how this went down.
I will update this tonight.
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